1. How do I place an order?

    In order to place an order, you just need to visit our “shop online section Kathmandu” or “shop online section Ludhiana”. You may call @ 9823376110 in Kathmandu. After you place your order online you will receive a phone call from our executive and he/she will help you will all the details you require.

  2. How do I pay?

    Cash on Delivery (CoD). Our delivery comes with a fully computerised bill with a point 3-digit weight of each fruit and vegetable. We request our customers to go through the purchase order and the bill thoroughly before paying our delivery boys.

  3. Do I pay extra for delivery? Are there any other hidden charges?

    No, you don’t pay any extra for home delivery. Vegmandu provides same day delivery that too free of cost. There are no hidden charges as well. In fact, our deliveries come in cotton/ woven bags which are totally hygienic and free of cost.

  4. What if I am not satisfied with the quality of the fruits & vegetables delivered to me?

    Despite our best efforts if you don’t get assured with the quality of our produce we offer immediate replacement of those products because our goal is a satisfied customer. Please read our terms and conditions for more information on replacements.

  5. Will the vegetables be fresh? How do you assure quality?

    Quality is our mandate. We never compromise on quality. Vegetables and fruits are purchased from the mandi after you place your order with us. After the purchase, the products are sorted, graded, weighed, hygienically packed, and then delivered to your home. We do not deliver stale products from storage. We assure quality of each and every item we deliver.

  6. I may not be available at home all the time. Can you deliver my order at a time convenient to me?

    Generally we deliver your order on the same day in around 2-3 hours after the order is placed. However, in case you are not at home at the delivery time, just let us know your preferred time of delivery, and we will be more than happy to serve you, at your convenience.

  7. Do you take bulk orders for functions and parties? Will I get discounts on bulk orders?

    . Yes, we do take bulk orders. You can get your bulk orders delivered at any time of the day you like. Yes, we do provide discounts on bulk purchases from us. In case you wish to place a bulk order with us, just let us know your requirements and we work out special rates for you accordingly. We request you to place any bulk order at least 24 hours in advance of the delivery time.

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